Delivery

Postage Packing and Delivery

Postage Packing and Delivery: Shipping times are quoted on the basis that the product is in stock. Very occasionally certain items will go temporarily out of stock. We aim to dispatch 'in stock' items on the same day after receiving an order. The standard cost is £2.95 for mainland uk and £6.95(per item) for international delivery. Larger orders may have to be sent through specialist courier service, and additional costs will apply,before orders can be despatched.
 

Deliveries

To ensure that you get your order in an efficient manner we use 1st class Royal Mail Signed For®. Delivery time is 2 - 3 working days from order date, however, this may extend up to 5 days at peak times. UK Mainland customers only.


What if my order has not arrived?

If you have received confirmation of shipping but your goods have not arrived, please ensure that you have allowed sufficient time according to the estimated delivery times. On rare occasions delivery can take longer than specified.

Next, please check with your local mail delivery office to see that they are not holding your parcel. If they confirm that they do not have your goods, please contact us and we will do our best to assist, after the period set above. Please note that these times have been set to us by our postal service and are based on the guidelines set out to us regarding the processing and delivery of parcels; we are unable to re-ship, cancel or refund your order until after these time constraints have passed.